jaiy9 Privacy Policy

Introduction and Scope

The jaiy9 platform provides a safe and reliable online betting and casino service for players in Bangladesh. Protecting your privacy is one of our highest priorities. This Privacy Policy ("Policy") explains how jaiy9 collects, uses, stores, and protects your personal information.

This Policy applies to the jaiy9.cam website and all associated services. By using our platform, you are considered to have accepted the terms of this Policy. If you do not agree with this Policy, you are requested to refrain from using our services.

Information We Collect

When you create an account, use our services, or interact with our platform on jaiy9, we may collect various types of information. The categories of information are listed below:

2.1 Registration and Identity Information

When you open an account on jaiy9, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may open an account)
• Email address
• Password (stored in encrypted form)
• National ID card or passport number (if required for identity verification)
• Residential address

2.2 Financial Transaction Information

The following financial information is collected for deposit and withdrawal processing on jaiy9:

• bKash, Nagad, Rocket, or bank account number
• Transaction history — deposit amounts, withdrawal amounts, and dates
• Type of payment method
• Currency type (Taka/BDT)

2.3 Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, we collect:

• Game history and betting records
• Win/loss information
• Time and duration of activity on the platform
• Type of games played and provider

2.4 Technical Information

Technical information collected automatically to ensure the security and performance of our platform:

• IP address and device information
• Browser and operating system type
• Cookie and session data
• Login time and logout time
• Page visits and navigation patterns

Purpose of Data Use

jaiy9 uses your personal information only for specific and legitimate purposes. We never use your information for irrelevant or unauthorised activities.

3.1 Service Delivery and Operations

• Creating and managing accounts
• Processing deposits and withdrawals (minimum deposit ৳500, minimum withdrawal ৳1,000)
• Verifying transactions and ensuring security
• Activating bonuses and promotions
• Providing customer support

3.2 Identity Verification and Security

• Ensuring age verification (for users aged 21+ only)
• Preventing fraud and unauthorised access
• Complying with anti-money laundering (AML) regulations
• Detecting and stopping suspicious activity

3.3 Service Improvement

• Personalising your gaming experience
• Monitoring and improving platform performance
• Resolving technical issues
• Conducting analysis to develop new services and features

3.4 Communication

• Sending important account notifications
• Sending transaction confirmation messages
• Issuing security alerts
• Sending promotional communications with your consent

Data Disclosure and Sharing

jaiy9 does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We share the minimum necessary information with trusted technology and payment service providers to ensure effective service delivery. These partners are required to comply with our privacy standards. Service providers such as bKash, Nagad, and Rocket receive only the information needed to complete payment processing.

4.2 Legal Obligations

We may provide necessary information in response to lawful requests from legal authorities, court orders, or regulatory investigations. In such cases, we always follow the proper legal process.

4.3 Fraud Prevention

Limited information may be exchanged with security agencies for the purpose of preventing fraudulent activity, money laundering, or other illegal activities.

Cookies and Tracking Technology

The jaiy9 platform uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the site.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions, ensure security, and support the core functionality of the platform.
• Functional Cookies: Used to remember your preferences, language selection, and account settings.
• Analytics Cookies: Collect anonymous statistics to monitor and improve site usage.
• Security Cookies: Help detect fraud and unauthorised access.

5.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly. Session cookies are essential for login and transaction processing.

Data Protection and Security

jaiy9 applies industry-standard technology and processes to protect your personal and financial information. Our security measures are as follows:

However, no data transfer over the internet or electronic storage system can be guaranteed to be completely secure. We make every effort, but cannot guarantee absolute security. If a security breach is detected, we will notify you promptly.

Data Retention Period

jaiy9 retains your personal information only for as long as necessary. Retention periods are determined according to the following policy:

• For active accounts, information is retained until the account is closed.
• Financial transaction records may be retained for an extended period in accordance with applicable legal regulations.
• Even after an account is closed, certain information may be retained for a defined period for fraud prevention and legal compliance purposes.
• For inactive accounts, a process of deleting or anonymising data is followed after a specified period.

To learn more about data deletion or to request the deletion of your information, please contact us.

Your Rights

As a user of the jaiy9 platform, you have the following rights regarding your own information:

8.1 Right to Access

You have the right to know what type of information we store about you. You can request this information through our support team.

8.2 Right to Rectification

If any of your stored information is incorrect, you may request a correction. Many details can be updated directly from your account settings.

8.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, some information may not be possible to delete due to legal obligations.

8.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted, particularly when there is a dispute about the accuracy of the information.

8.5 Right to Withdraw Consent

You may withdraw consent given for marketing or optional communications at any time. Withdrawal will not affect the lawfulness of processing carried out before it was withdrawn.

Protection of Minors

jaiy9 is strictly a platform for users aged 21 and above. We do not collect information from minors or provide services to them under any circumstances.

An age verification process is followed at the time of registration. If we become aware that information has been collected from a minor, that information will be deleted immediately and the account will be closed.

If you believe a minor has created an account on our platform, please contact us. 21+

Policy Changes and Updates

jaiy9 reserves the right to review and update this Privacy Policy as needed. If significant changes are made to the Policy, we will notify you in the following ways:

• A notice will be published on the website.
• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of the page will be changed.

Continuing to use the platform after an update will be considered acceptance of the new Policy. For significant changes, you may be asked to actively provide your consent.